Online applications open for Council Tax rebates

Having successfully processed more than 50,000 Council Tax rebate payments to residents who pay by Direct Debit, the Council has today launched its new online application form for all other residents.

The rebates are being issued after the Government announced in the Spring statement that households paying Council Tax in bands A to D would receive a one-off £150 Council Tax energy rebate to support families as food and energy prices rise.

Customers who pay their Council Tax by Direct Debit but have not received their rebate yet, are also asked to submit an online application to confirm their correct details. This is to ensure that names between Direct Debits, bank accounts or council tax accounts match and so payments can be made. These payments will be processed in the coming weeks and nobody eligible will be missed.

Support is available for anyone unable to use or access the digital application form. Please phone the dedicated council freephone number: 0300 373 0727 where a member of staff can complete the form on your behalf – please make sure you have all the information required to hand.  The Explore Libraries across the city can provide access to the digital form through their publicly-accessible computers. The council’s Local Area Coordinators who working in the community can also assist with making an application. Other voluntary sector organisations across the city, including the Trussel food bank, can help too.

A Discretionary Energy Payment Scheme will be run in June for residents who are responsible for energy payments but were not eligible for the mandatory scheme. This will include those living in Council Tax bands E-H.

The new application form is at:

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